Privacy Policy

Business Name: Crown Paw & You
Service Area: Frederick County, MD and surrounding areas
Phone: +1 (227) 254-2538
Email: crownpawandyou1@gmail.com

1. Introduction

Crown Paw & You (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or booking services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

Full name
Phone number
Email address
Service address (for in-home appointments)
Pet information (name, breed, age, health notes)
Payment details (processed securely through third-party providers)

Automatically Collected Information

IP address
Browser type
Device information
Website usage data (via cookies or analytics tools)

3. How We Use Your Information

We use collected information to:

Schedule and manage appointments
Provide grooming, wellness, and pet care services
Process payments
Respond to inquiries
Send confirmations and service updates
Improve our website and customer experience
Comply with legal obligations

We only collect information necessary to provide safe and professional services.

4. Payment Processing

Online payments are processed through secure third-party payment providers. Crown Paw & You does not store full credit card information on its servers.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share limited information only when necessary with:

Payment processors
Website hosting providers
Legal authorities when required by law

6. Data Security

We implement reasonable administrative and technical safeguards to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Cookies & Tracking

Our website may use cookies or similar technologies to improve user experience and analyze website performance. You may disable cookies through your browser settings.

8. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Request deletion of your data (subject to legal obligations)

To make a request, contact us at:
crownpawandyou1@gmail.com

9. Service Area & Location Privacy

Crown Paw & You serves Frederick County, MD and surrounding areas. Exact studio location details are shared only upon confirmed appointment for client privacy and operational security.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy, please contact:

Crown Paw & You
+1 (227) 254-2538
crownpawandyou1@gmail.com